At UroTuning, we are committed to delivering high-quality products and ensuring exceptional customer satisfaction. That is why we proudly offer a Lifetime Warranty to the original purchaser of all Tuhls brand products.
This warranty guarantees that Tuhls products will be free from defects in materials and workmanship under normal use for the life of the product.
Coverage:
- This warranty applies only to the original purchaser and is non-transferable.
- The warranty covers manufacturing defects and failures in materials or workmanship.
What Is Not Covered:
- Damage resulting from misuse, improper use, imrpoper maintenance, or unauthorized modifications is not covered under this warranty.
- Normal wear and tear, such as dulling, scratches, or cosmetic wear over time.
- Slight surface rust that does not impact the function of the product.
- Damage caused by accidents, negligence, abuse, or failure to use the product for its intended purpose.
- Any alterations or repairs made by unauthorized third parties.
Warranty Process:
- The original purchaser must contact Support@urotuning.com with their order number and photos of the defects or issues.
- Our team will assess the claim, and if the defect is covered under this warranty, we will repair or replace the item at no charge. The replacement product will be shipped back to the customer at no additional cost.
Limitations:
This warranty is valid for products used and operated under normal operating conditions. TUHLS products used in commercial or industrial applications beyond their intended scope of use may not be covered under this warranty.
Final Terms:
UroTuning reserves the right to inspect the defective product and determine whether the claim meets the warranty conditions. We also reserve the right to improve or update product designs without being obligated to replace past products under this warranty with new or improved designs.
By purchasing a Tuhls product, you agree to the terms of this warranty.
